At OXO Sale Store, we believe that the joy of a thoughtfully designed tool begins the moment you order it. That’s why we’ve streamlined our global delivery process to be as smart, reliable, and transparent as the products we curate. Whether you’re a home cook in need of a new colander, a bar enthusiast awaiting precision tools, or someone seeking the perfect closet organizer, we’re committed to getting your carefully selected items to you promptly and securely.
Our Promise: We handle your order with the same care and attention to detail that goes into the design of every OXO product. From our warehouse to your home, we focus on solutions that work.
Your Order Journey: From Click to Kitchen
Understanding the process helps set the right expectations. Here’s how it works:
- Order Processing (1-2 Business Days): Once your order is placed and payment is confirmed, our team in House Springs springs into action. We carefully pick, pack, and prepare your items for their journey. This efficient step ensures your order is accurate and ready to ship swiftly.
- Shipping & Transit: After processing, your package is handed to our trusted carrier partners. The transit time depends on the shipping method you select at checkout.
- Delivery & Enjoyment: Your tools arrive, ready to empower your daily rituals—from your morning coffee grind to evening meal prep.
Shipping Options Designed for Your Needs
We offer two clear, reliable shipping methods to suit different needs for speed and value. Both options provide full tracking so you can follow your package’s progress every step of the way.
Standard Shipping
FAST & TRACKEDCarriers: DHL or FedEx
Delivery Time: 10-15 business days after shipment leaves our warehouse.
Cost: A flat fee of $12.95.
Ideal For: When you want a balance of speed and reliability. Perfect for that new bakeware set you’re eager to try this weekend or the bar tools for an upcoming gathering.
Free Shipping
VALUE & ECONOMICALCarrier: EMS
Delivery Time: 15-25 business days after shipment leaves our warehouse.
Cost: FREE on all orders over $50.
Ideal For: Non-urgent orders and savvy shoppers building their collection of kitchenware or organization solutions. It’s our way of passing on significant savings directly to you.
Important Details for a Smooth Delivery
Service Area
We proudly serve a global community of home enthusiasts. Please note that we are currently unable to ship to Asia and a few select remote regions due to logistical constraints. We are constantly working to expand our reach.
Accepted Payment Methods
To ensure a secure and convenient checkout, we accept all major credit cards and trusted digital wallets: Visa, MasterCard, JCB, and PayPal.
After Your Package Arrives
Your satisfaction is paramount. If any item doesn’t meet your expectations, you have 15 days from the date of delivery to initiate a return. Our goal is for every product, like our StrongHoldâ„¢ Suction baskets or ergonomic Good Grips tools, to become a lasting, joyful part of your home.
Questions About Your Order?
Our customer service team is here to help you, just as we help you find the right tools for your home. Reach out to us at [email protected] for any delivery inquiries or support.
OXO Sale Store
489 Court Street, House Springs, US 63051